Customer Solutions Architect

Overview

A European subsidiary of a global multinational group is recruiting for a Customer Solutions Architect. This role will operate across the department to define how corporate solutions are best deployed to customers. You will help architect the solution design for customers whilst ensuring it fits within corporate parameters.

You will also operate as a technical project manager to implement solutions autonomously, such as the rollout of existing solutions to smaller customers, and will work as part of the design authority team with responsibility to consider customer needs and adopt solutions as appropriate.

Main Tasks and Responsibilities

  • Solution architecture and designs
  • Development of implementation plans
  • Delivery of customer solutions
  • Support with enterprise cloud operations
  • Demonstration of solution architecture expertise e.g. O365, Okta, Zscaler and Azure
  • Collaboration with Project Managers to ensure projects meet the brief
  • Delivery of high-level customer service, ensuring that all customer communications are dealt with promptly
  • Regular provision of project progress reports

Key Skills and Experience

  • Solution architecture experience
  • A strong IT technical background
  • Delivery of high-level customer service
  • Understanding of Office 365, Okta, Zscaler and high-level networking
  • Stakeholder management
  • Strong communications skills
  • Ability to multitask and prioritise workloads
  • Organised and proactive

A competitive basic salary and comprehensive benefits package is available, including a discretionary bonus scheme.

The role will be home-working for now, in future there will be a requirement to be in Maidenhead for approximately two days a week.

Please apply for a prompt response.

To apply for this job email your details to info@rdkc.co.uk.